One of the most costly expenses for homeowners and renters is fuel. From cooking to heating, and sometimes power generation, we use propane and heating fuel on a regular basis in our day-to-day lives. That's why it's important to vet your fuel provider before committing!
Here are 5 tips to help you in your search:
1. Price Per Gallon Isn't As Important As You Think!
When choosing your fuel provider, it's easy to forget about fees other than their price per gallon for your fuel.
Is there a delivery fee?
Are there surcharges they haven't told you about?
Are there any other fees?
Do they charge a lease fee for a tank?
Make sure you're aware of all charges other than price per gallon.
2. Make Sure They're Committed to Safety.
While we can't speak for our competitors, THE most important aspect of our services is safety. State and national codes require safety checks at certain times. Make sure to choose a fuel provider that is committed to ensuring your safety and that of your entire system, inside and out of your home.
3. Are They Easy to Contact?
When you have a problem, be it a billing issue or gas leak, are you able to reach a real person that can help? Most companies can be reached via text or email, but they may not be able to respond as quickly as you need them to. And we know how frustrating automated phone systems can be!
You or your family's safety could be at stake, so it's important to know that you can reach someone in a hurry.
4. Will They Work With You?
All companies have numerous payment policies and options. Make sure the company you choose can be flexible enough to work with you in times when it might be hard to make ends meet. But also make sure you communicate with your fuel provider. They can't work with you if they don't know you need it.
5. A Service Department is An Advantage!
Choosing a fuel provider isn't just about finding one that can deliver the fuel you need. It's also important to find one that can service your equipment or appliances as well! A trained and experienced service department can provide numerous services, including appliance conversions, maintenance, etc., and they can address potential issues with your fuel system at the same time!
Give us a call. We'll be happy to help out!